Workforce Bulletin

The digital transformation has led to significant advancements in authentication and identity verification technologies and other cyber defenses. From biometrics to multi-factor authentication (MFA) to use of Artificial Intelligence (AI) enhanced detection and response tools, these systems are the first line of critical defense against unauthorized access in critical sectors such as finance, healthcare, manufacturing and government. However, with the rapid development of Multi-Modal AI and agentic AI, a new challenge has emerged—one that may compromise the very systems designed to protect us. By integrating multiple forms of data (e.g., voice, video, text) in multi-modal AI and use of agentic AI (automated decision-making with little or no human intervention), malicious actors are increasingly capable of bypassing authentication and identity verification security and other defenses, thereby posing a new level of cybersecurity threat. The rapid deployment of AI integrated into a wide variety of commercial products, platforms and workflows has dramatically expanded the potential attack surface.